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Hildenborough Drain: How to kick the can on the railways

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Back in April at our Hildenborough membership recruitment drive event, a concerned member told us about a leaking drain in the car park. He had reported it to Southeastern but no action had been taken. We investigated and found that the drain was leaking raw sewage across the car park. This is clearly a health […]

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More fool us? South Eastern franchise extended yet again

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Back in April, we wrote how Southeastern’s passengers were being let down by another planned extension of the current franchise. Having been delayed several years already, another extension was not welcome news in the face of many chronic issues faced by passengers. Yesterday however Go-Ahead, the majority owner of the Govia joint venture that operates […]

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Delay Repay improved while other improvements are delayed

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After a week of major disruption, Southeastern’s passengers were finally given a glimmer of hope with the announcement of reduced thresholds for Delay Repay. Currently, passengers travelling on Southeastern services can only claim compensation when they have been delayed for 30 minutes or more, a fairly lengthy time. Many people regularly experience delays just under […]

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How long does it take to clear a drain?

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No this isn’t the start of a corny joke but a sad reflection of Southeastern’s priorities. With their contract on a seemingly never-ending direct award rollover, expenses are under tighter control than ever. Sadly, that seems to include failing to care about raw sewage. One of our members reported a leaking drain to Southeastern and […]

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TLC submits evidence to the Williams Review

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Tonbridge Line Commuters has provided written evidence to a major review of Britain’s railways.  The review is being led by Keith Williams, a former chairman and chief executive of British Airways, and has a brief to make recommendations to the Government on the most effective organisational and commercial structures to support a successful railway. Several matters […]