TLC urges Southeastern to learn from the August works at London Bridge

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Regular commuters will have been relieved that the August works at London Bridge were completed on time and that Charing Cross reopened as expected on 3 September. However, the London Bridge project continues and we will face more disruption between 23 December to 1 January 2018, when the line closures will be even more extensive. We’re concerned about how this […]

Southeastern’s ‘The Key’ fails to deliver flexible smart ticketing

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In December Southeastern launched a new smartcard called The Key, with Managing Director David Statham promising “speedy, tap-and-go travel”. Sadly, hopes of Oyster-like flexibility, convenience and value were soon dashed. The Key turns out to be merely a plastic version of your paper season ticket. Moreover, Southeastern has confirmed that it has no plans to […]

Will Cannon Street passengers be out of pocket from September?

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Tonbridge Line Commuters has highlighted concerns that passengers will be out of pocket during the next phase of the engineering works at London Bridge. The Thameslink Programme entails considerable disruption to Southeastern passengers travelling through London Bridge. Since January 2015 services to Charing Cross have not called at London Bridge. To allow passengers to continue […]

New ticket office opens at Tonbridge station

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Passengers at Tonbridge will no longer have to visit the temporary ticket office in Barden Road after Southeastern completed the refurbishment of the permanent ticket office in late April 2016. This has included installing new larger ticket windows which they hope will create a more welcoming environment and give a clearer view of which window […]