Southeastern’s ‘The Key’ fails to deliver flexible smart ticketing

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In December Southeastern launched a new smartcard called The Key, with Managing Director David Statham promising “speedy, tap-and-go travel”. Sadly, hopes of Oyster-like flexibility, convenience and value were soon dashed. The Key turns out to be merely a plastic version of your paper season ticket. Moreover, Southeastern has confirmed that it has no plans to […]